A great store !
It's my first shopping from you but my experience has been wonderful. Great quality of Gucci handbags and shoes with Great price!! I will definitely order again and recommend to my friends. And thanks for your great customer service.
-- by Beverly Williams
At gucci-stores your satisfaction is our number one priority. 100% Satisfaction Guaranteed! We're committed to providing you with great customer service and making a return as easy as possible. That's our promise to our customers!
60 DAY NO-RISK RETURN POLICY & GUARANTEES
You may return items that are unworn, unwashed and in their original packaging within 60 days of delivery. Items are thoroughly inspected before returns are processed, you may return any unused merchandise that has not been damaged or customized for a refund, credit or exchange (minus shipping & handling fees). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way other than gucci-stores.com or it's local stores cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.
Click here for Return Instructions.
